Tag: performance
Where are the Innovative Accountants?
Have a read of the average accountant’s website, and the word ‘innovation’ keeps popping up. There is no doubt accountants have heard of the ...
Average Accounting Firm only has $257,625 Revenue
For the year ended 30th June 2018, 33,870 accounting firms produced revenue of $20b, a 1.5% increase over 2017. The Top 100 accounting firms ...
Top 100 Accounting Firms Record $11.3 Billion Revenue
The Australian Financial Review Top 100 accounting firms for 2018 billed $11.3 billion revenue. Amongst the top 100 firms there is a big divergence ...
How to Build a Referral Network
Word-of-mouth referrals are the number one method professional services firms get leads and gain new business. As 82% of business owners use referrals from ...
Top 7 Reasons Businesses Fail
Although every business is started with optimism and hope, the reality is creating a profitable, successful business is tough. Statistically, 30% of businesses fail ...
Shop-Front Ground Level ‘Vs’ First-Floor Accounting Practices
We often get asked as to what is the percentage of walk-ins for shop fronts compared to say first floor or upper-level offices when ...
Competitive Advantage for Accountants that use Google’s New Posts Feature
If you own a small accounting practice, you would know that a Google Maps listing is essential for your business to be found online. ...
The Importance of Client Feedback
Client satisfaction feedback is critical if we are to improve the weaknesses in our client servicing, while continuing to build-on our strengths. We need ...
Consistency
The key to exceptional business results is consistency. If you do nothing else, be consistent. Consistency doesn’t mean being the best at something, or ...
Client satisfaction
Client satisfaction is defined as ‘the number of clients, or percentage of total clients, whose reported experience with a business, its products, or its ...