Tag: small business

Word-of-mouth referrals are the number one method professional services firms get leads and gain new business. As 82% of business owners use referrals from ...

We often get asked as to what is the percentage of walk-ins for shop fronts compared to say first floor or upper-level offices when ...

If you own a small accounting practice, you would know that a Google Maps listing is essential for your business to be found online. ...

The five factors affecting client retention are client satisfaction, client delight, client switching costs, client relationships, and client service standards. Client satisfaction - Unsatisfied ...

The three ways accountants can get in trouble with debt financing their practice are: Using short term debt to make long term investments. Doing ...

This strategy is about creating new services that you can provide to your existing client base.  It is similar to the low hanging fruit ...

For a practice wanting to achieve organic growth this strategy is best described as ‘low hanging fruit’. It is simply about ensuring that every ...

Productivity studies show that the most significant factor in determining an employee’s ability to focus is their physical environment. A well-designed office can increase ...

An accounting practice’s key performance indicators (KPIs) are the set of quantifiable measures that are used to gauge or compare performance in terms of ...

Working capital management involves ensuring a practice has positive working capital so it is able to continue its operations and have sufficient funds to ...