Category: Business
Two Heads are Better Than One
The Australian accounting services industry is growing 1.5% pa and currently generates $20bn revenue (IBIS World Industry Report M6932). The industry is comprised of ...
SMART Criteria
Specific, Measurable, Assignable, Realistic, Time Related SMART is a management acronym giving criteria to guide in the setting of objectives in project management, employee-performance ...
Australia’s Company Tax Rate Must Fall to 20 Percent
In December 2017, the US legislated through large tax cuts which reduced their company tax rate from 35% to 21%. With the UK company ...
Shop-Front Ground Level ‘Vs’ First-Floor Accounting Practices
We often get asked as to what is the percentage of walk-ins for shop fronts compared to say first floor or upper-level offices when ...
Tendering
Strategies for successful tendering Tendering is the process of choosing the best or cheapest company to supply goods or do a job by asking ...
Customer Segmentation in the Accounting Industry
An accounting practice has six main customer segments; Salary and wage tax returns Retirees and investors Self-managed super funds Micro small businesses Medium sized ...
Competitive Advantage for Accountants that use Google’s New Posts Feature
If you own a small accounting practice, you would know that a Google Maps listing is essential for your business to be found online. ...
Five Strategies for Effective Client Communication
Effective client communication will retain more customers than any other method. Here are five strategies that will help you communicate effectively with your clients. ...
The Importance of Client Feedback
Client satisfaction feedback is critical if we are to improve the weaknesses in our client servicing, while continuing to build-on our strengths. We need ...
Consistency
The key to exceptional business results is consistency. If you do nothing else, be consistent. Consistency doesn’t mean being the best at something, or ...